Delete your account
You can request deletion of your Bingo Crown 90 account and associated data at any time. Please read the information below before submitting your request.
Permanent action. Account deletion cannot be undone. Your game history, balance, and profile data will be permanently removed.
What gets deleted
- Your username and account credentials
- Email address and profile information
- Game history and statistics
- In-game coin balance
- Avatar and country settings
- Chat history associated with your account on our servers
What is retained
- Purchase transaction records may be retained for up to 7 years for financial compliance
- Anonymised, aggregated statistics not linked to your identity
How to request deletion
1
Option A — via email
Send an email to support@crownixgames.com with the subject Account Deletion Request and include your username in the message.
Send an email to support@crownixgames.com with the subject Account Deletion Request and include your username in the message.
2
Option B — if you cannot sign in
Use the same email address and include any email previously linked to your account so we can verify ownership.
Use the same email address and include any email previously linked to your account so we can verify ownership.
3
Confirmation
We aim to process requests within 30 days. You will receive a confirmation email once deletion is complete.
We aim to process requests within 30 days. You will receive a confirmation email once deletion is complete.
Contact for account deletion
Include your username. We respond within 5 business days.
For more on how we handle data, see our Privacy policy.